Privacy Policy
Last updated: 10/21/2025
1. Introduction
Welcome to VetCents Accounting (“we,” “us,” “our,” or the “Firm”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.vetcentsaccounting.com/ (the “Website”) and/or engage our services.
By using or accessing the Website and/or providing us information in connection with our services, you accept the practices described in this Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or provide us information.
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
Contact information (such as name, email address, and telephone number) when you submit a free consultation request, contact form, or otherwise reach out to us.
Business information and financial details when you engage our accounting, bookkeeping or consulting services (such as company name, business address, type of entity, financial data, bookkeeping records).
Any other information you choose to provide (for example, in emails or other communications).
b. Information Automatically Collected
When you visit the Website, we may automatically collect certain information regarding your device and your visit, including:
IP address, browser type and version, operating system, device type.
Pages you visit on the Website, time and date of your visit, time spent on those pages, referral URL, and page interaction information.
Cookies and similar tracking technologies (see Section 4 below).
3. How We Use Your Information
We use the information we collect for the following purposes:
To provide and manage our accounting, bookkeeping and consulting services.
To respond to your inquiries, schedule consultations, communicate with you about services, billing, etc.
To improve and maintain our Website, including analyzing usage, diagnosing technical issues, and understanding user behaviour.
To send you information or updates about our services, promotions, or news (only if you have consented where applicable).
To comply with legal, regulatory or professional obligations.
4. Cookies and Other Tracking Technologies
We and our third-party service providers may use cookies, web beacons, tracking pixels and similar technologies to collect or track information about your use of our Website and to improve our Website and your experience. Cookies may be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain on your device for a longer period). You may choose to disable cookies through your browser settings, but note that doing so may affect the functionality of the Website.
5. Disclosure of Your Information
We may disclose your information in the following circumstances:
To our service providers, consultants, contractors or agents who perform services for us (for example, web hosting providers, email service providers). These third parties are required to maintain the confidentiality of your information and are authorised to use it only as necessary to provide the services to us.
In response to legal process (such as a court order, subpoena or government request), to enforce our rights, or as otherwise required by law.
In connection with a merger, acquisition, restructuring, sale of assets, or other business transfer; in such case we will require the acquiring entity to honour this Privacy Policy or provide you with notice of changes.
With your consent or at your direction.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
7. International Transfers
If you are located outside the United States and choose to provide information to us, please be aware that we may transfer, store and process your information in the United States or other jurisdictions. By providing your information, you consent to such transfers.
8. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, for our business and legal purposes (including compliance with accounting and tax records retention obligations). When we no longer need your information, we will securely delete or anonymize it.
9. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information (subject to business or legal retention obligations).
The right to object to or restrict certain processing of your information.
The right to withdraw consent where our processing is based on consent.
If you wish to exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request in accordance with applicable law.
10. Children’s Privacy
The Website is not intended for use by children under the age of 16 (or older if required by local law). We do not knowingly collect personal information from children under that age. If you believe we have collected information from a child under that age, please contact us and we will delete the information.
11. Third-Party Links and Services
Our Website may contain links to third-party websites or services (for example, professional associations, partners, or analytics providers). We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of each website you visit.
12. Contact Us
If you have questions or comments about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:
VetCents Accounting
Email: rona@vetcentsaccounting.com
Phone: (503) 939-4204
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any change constitutes acceptance of the updated Privacy Policy.
